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Frequently Asked Questions

            Q. How do you know what size system a house needs?
A. There are many variables to be considered, such as size of the house, climate at the location, the number and type of windows, insulation of the house, number of people in the house, etc. A Cool-O-Matic, Inc. comfort specialist will consider all the factors in making a recommendation.  

Q. How often should filters be cleaned or replaced?
A. Typically, filters should be replaced or cleaned once a month. Some units are equipped with permanent filters. These can be cleaned according to the instructions supplied by the manufacturer. Disposal filters should be replaced with filters of the same type and size as the original filter.
 

Q. What do rating numbers mean?
A. To help consumers make informed choices, the U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating is meant to reflect the percentage of energy used efficiently. A high rating indicates high efficiency. There are various names for the efficiency ratings of varying types of equipment. 

The efficiency of a furnace is measured in a rating known as AFUE (Annual Fuel Utilization Efficiency). A lot like your car’s miles per gallon rating, AFUE tells you how efficiently the furnace converts fuel (gas or oil) into heat. An AFUE of 80% means that 80% of the fuel is used to heat your home, while the other 20% basically goes up the chimney.

If you have an older furnace (with an AFUE of about 60%), you could save up to 40% on your heating bills by replacing it with a new high-efficiency furnace. So the cost to replace your old, inefficient furnace is paid back through lower utility bills.

Cooling efficiency for air conditioners and heat pumps is indicated by a SEER (Seasonal Energy Efficiency Ratio) rating, which tells you how efficiently a unit uses electricity. 

The typical SEER rating of units manufactured prior to 1992 is about 6.0.  Now, the government mandated minimum is 10.0 SEER. High-efficiency units have a SEER of at least 12.0; the maximum available is about 17.

Q. Should outdoor units be covered in winter?
A. Although covering the unit is not necessary, we do recommend it. Air conditioners are manufactured to withstand climate changes, however repeated beatings by nature (ice, snow, sleet, salty sea air) and build-up of debris (leaves, twigs, pine needles, pine cones, acorns, etc.) in and around your unit decreases efficiency, causes damage and over the years will lead to the components becoming rusted and corroded. By protecting that investment not only do you insure a longer life for your air conditioner, you insure that it works at its optimal efficiency throughout its entire lifetime - keeping you cool and saving you money.  On the other hand, because heat pumps run all year long, they should never be covered.

Q.  But I've heard that you're not suppose to cover your air conditioner ?
A.  This isn't an uncommon thing to be told because if you're using an improperly designed cover (cheap generic covers, plastic, garbage bags, etc.) you're actually setting yourself up for condensation problems, amongst other things, which will do more damage than not covering your unit at all. 

However, a properly designed, custom fitting cover will protect your air conditioner, increase it's efficiency and save you money for years.

Q.  Why can't I leave my air conditioner cover on all year round ?
A.  Air conditioner covers are specially designed for use when your air conditioner is not being used. Using your cover while your air conditioning is running can lead to damage to your air conditioner. Your cover can be used when the thermostat is set to Heat or Fan. 

Q. Should a thermostat be set to auto or on?
A. When the thermostat is set to auto, the fan operates only when the temperature requires it. This is the most used setting. However, there are advantages to using the on setting. First of all, the air in the house is constantly filtered through the unit’s air filter. Secondly, the constantly circulating air results in an even temperature throughout the house.

Q. Can shrubs and flowers be planted around an outdoor unit?
A. Yes. However, we recommend that plants be no closer than 18 inches from the unit. This allows plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.

Q. If an outdoor unit needs replacing, should the indoor unit be replaced, too?
A. It is a good idea to replace the entire system when a part of the system fails to operate correctly. That’s because many air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. To gain the maximum benefit of new, highly efficient technology, the entire system should be replaced together. This ensures the system is reliable and efficient.

Q. What routine maintenance do I need help with?
A. Think about how you take care of your car. Sure, most people can handle the little stuff - checking and topping off fluids, keeping tires inflated to the correct pressure, changing the wiper blades. But, to keep your car operating at its best, you need an occasional tune-up from a trained professional. Your heating and cooling system is no different. To get the most performance and longest life from your system, it's a good idea to have a professional perform routine checks in the spring and in the fall.  

Q. What can I do to for environmental progress in the HVAC industry?
A. You can install two-stage or variable speed 80% or 90% high efficiency gas furnace products or variable speed Air Handler products with your Matched Comfort System. You can also support the EPA's 'Energy Star' labeled, highest efficiency products (computers, stoves, refrigerators, appliances, air conditioning, heating, etc.).
  The following high-efficiency Carrier products meet or exceed the requirements of the Energy Star Program.
 

Air Conditioners
(demonstrate a SEER of 12 or higher)

  • 38 TXA

  • 38 TSA

  • 38 TDB

  • 38 TRA

 

Gas Furnaces
(operate at 90 percent or greater efficiency)

  • 58 MVP

  • 58 MXA

  • 58 MCA

  •  58 MSA  

 

Cool-O-Matic, Inc.
409 North Main Street
Manville, NJ 08835
1-800-898-8440
908-722-1400