We are proud to offer service in and around the following communities:
- Basking Ridge
- Bound Brook
- Green Brook
Five Star Performance
Cool-O-Matic is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry, providing exceptional customer service on each and every project — large or small. We look forward to earning your confidence and trust!
Exceptional Customer Service
Whether you’re scheduling an appointment, reviewing payment options, or following up on services already provided, we go out of our way to make everything as convenient as possible for you.
We provide ongoing training and certification for service technicians. Our technicians are also factory trained, and qualified on all brands of heating, air conditioning, indoor air quality and refrigeration equipment.
Punctuality & Professionalism
From emergency service to routine maintenance and service calls, our technicians will arrive promptly and get the project completed in a timely and efficient manner.
Safety, Security & Cleanliness
The safety and security of your family and your possessions is our highest priority. All employees receive a background check before hiring. Our service technicians and installers carry cover clothes and vacuums to make sure your home remains clean.
100% Satisfaction Guaranteed!
Cool-O-Matic is committed to providing the highest level of service and installation in the industry. We provide a written Guarantee for 100% Satisfaction on all services and equipment installations.
Peace of Mind Guarantees
Cool-O-Matic is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry. Our Peace-of-Mind Guarantees are extended to you as a demonstration of our commitment to 100% customer satisfaction.
Exclusive “No Lemon” Guarantee
We recognize that not every manufactured piece of heating and air conditioning equipment is 100% perfect 100% of the time. Since our customers should expect to receive 100% of the heating and air conditioning value they’ve invested in, we offer a “No Lemon” guarantee. Simply stated, as long as you invest in, and keep your Planned Service continuous, if the compressor in your air conditioner fails twice in the first five years, we will install a complete and new outside unit. If the heat exchanger in your furnace fails in the first ten years, we will install a new furnace. If you have ever bought a “lemon” before, you’ll truly appreciate our commitment to your long-term satisfaction.
24-Hour Service Guarantee
We, are available to service your furnace and/or air conditioner 365 days a year, day and night. We don’t take a vacation. Since we are a service company, we have a staff of highly trained service professionals on call 24-hours a day. What that means to you is that we will come to your home and make any necessary repairs 24-hours a day. Even if it’s Christmas, “we are there for you”. (Additional charges apply for after-hour and holiday calls.)
Better Than We Found It Guarantee
One of homeowner’s greatest fears is that a contractor who works in their home will make a mess or destroy it. We want to ease your fears by providing the highest quality in service and installation. We guarantee that we will leave your home BETTER than we found it or we will pay a cleaning service to come to your home and clean it. We are that confident. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed in your home).
Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude, and workmanship, have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision. They wear booties (floor savers), clean up when they are finished, and take personal responsibility for your complete satisfaction. They will not smoke or swear in your home. They are polite and courteous. If when they have finished in your home, they have not performed in accordance with these high standards, we’ll extend your current Planned Service to include an additional visit at no charge. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed.)
Priority Service Guarantee
We are a service company, not a sales company. We prioritize our service; we provide service to our Planned Service customers first. “Yes!” you heard that correctly. Our Planned Service customers always get “front of the line” privileges. It means that when you need us, you’ve got us. As a member of our Planned Service, we feel that you deserve to have us come to your home and make any repairs necessary before we do any other work. You mean that much to us.
New Customer Referrals
Customer referrals have always been an important part of maintaining and growing our business. As a way of showing our appreciation, we’d like to give something in return for your confidence and ongoing loyalty.
$25 OFF Any Service or Repair
Upon completion of each service call or installation, we give our customers a small stack of New Customer Gift Cards. If the card is used by a new customer for service or maintenance, the new customer will receive $25 OFF their first invoice.
Up to $250 OFF a Complete System, Installed*
If the referral card is used by a new customer for a complete system installation, the new customer will receive up to $250 OFF their purchase — and the customer making the referral will receive $25 OFF any future service, repair, maintenance agreement or equipment purchase.
*Restrictions may apply. Contact us for details.
Make a Referral on Our Web Site
If you don’t happen to have a Gift Card on hand, don’t worry. Current customers can make their referral on our web site and receive the same
$25/$250 benefits. It’s our way of saying: “Thank You for Your Business”.
Commitment to Conservation
At Cool-O-Matic, we are committed to doing everything we can to help you reduce your impact on the environment without sacrificing quality or comfort. You’ll have the peace-of mind that goes with knowing you are making an effort to be a responsible steward of the planet. We recycle used equipment whenever possible to reduce its impact on our environment.
Expanded Tax Credits for Energy-Efficient Appliances
In February 2009, President Obama introduced a stimulus package that expands tax credits for energy-efficient appliances. Cool-O-Matic offers a complete line of high-efficiency home comfort systems that are eligible for tax credits under the new plan.
ENERGY STAR Retail Partner
Cool-O-Matic Inc. is an Energy Star Retail Partner.
Value Plus Planned Service
Cool-O-Matic is leading the way in home energy reduction. A little efficiency goes a long way, and simply installing a new Programmable Thermostat and signing up for Cool-O-Matic Value Plus Planned Service can lower your energy consumption by as much as 30%, and it can help reduce your CO2 emissions by an average of 4 metric tons per year.
Cool-O-Matic Commitment to Recycle
Cool-O-Matic Heating and Air conditioning is doing our part by recycling all metal, Oil, Refrigerant, cardboard and paper. We are committed to doing our part to help protect the environment and will continue to improve our recycling.
Air Conditioning Contractors of America
ACCA is a group of over 4,000 air conditioning contractors who work together to improve our industry, promote good practices, and keep homes and buildings safe, clean and comfortable.